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Payment Security

What payment options do you offer?

We accept credit card payments from Visa, MasterCard and American Express, as well as payments through PayPal.

How safe are my payments on Brands Exclusive?

During payment, all your personal information is encrypted by a 128/256bit SSL connection. This means that the information cannot under any circumstances be intercepted by an unauthorised person.

We do not store any bank or credit card information after payment. Any cards saved at checkout are stored by our payment gateway provider, eWay.

How safe are my personal details?

We have no access to your bank data and do not store any bank or credit card information. This is why you'll need to enter your payment details for each order you place with us.

Your personal details such as your name or email address are only used to ensure that you receive the best deals available and that you are kept up to date with our sales events. Check out our Privacy Policy to find out more about how we take care of your personal information.

Why was my credit card payment not accepted?

In our experience, the most common reason for a credit card payment to be declined is that the 3 or 4 digit security number (CCV security code) on your card was entered incorrectly. On most cards, the CCV is printed on the back of the card, usually after the card number. If a credit card number is provided with an incorrect CCV, the transaction will not be approved.